FAQ

What are the delivery charges for orders from the Online Shop?

Ground shipping is always free. You may calculate the exact shipping rates for your order by entering your shipping address and checking your options in your cart.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards through PayPal.

How long will delivery take?

For items that are in stock, you can determine the expected delivery date after entering your shipping address and choosing a shipping option.

How secure is shopping in the Online Shop? Is my data protected?

You will be entering your payment details on secured paypal website. We will NOT be storing your credit card information on file.

What exactly happens after ordering?

After you place your order, our team gets right to work pulling your items from inventory, running a quality control check on everything and then shipping your order to you as soon as possible. We’re excited to get your order and start creating beautiful images with your new lights and accessories.

Do I receive an invoice for my order?

After you’ve placed your order, you will be receiving a confirmation email. This will also be your invoice/receipt.